Frequently Asked Questions

Our minimum is typically 25-30 pieces per style, though this can vary based on size breakdown.

Generally, 7–14 working days depending on complexity.

Yes. We can also develop custom fabrics and custom colours based on your needs.

Yes, we produce for local and international brands.

A 50% down payment is required to begin sampling or production.

Yes, you may supply your own materials.

Submit an inquiry through our contact page with your project details. We'll schedule a consultation to discuss your vision, provide a quote, create samples for your approval, and then move into production once everything is confirmed.

You'll receive weekly progress reports and photo updates at key milestones. You'll also have a dedicated contact person who manages your project from start to finish.

We require a 50% deposit to begin production, with the remaining 50% due before shipping. For international clients, we accept bank transfers. Specific terms will be outlined in your quote.

We'll need your tech pack or design sketches, fabric preferences, desired quantity, timeline, and any reference images. If you don't have a tech pack, we can create one for you during the development phase.

Quality control happens at three key stages: fabric inspection upon arrival, mid-production checks during sewing, and final inspection before packing. Every piece is reviewed to ensure it meets your standards.

International shipping typically takes 5-9 business days via UPS or other reliable carriers. We handle all customs documentation, compliance, and logistics coordination. You'll receive tracking details once your order ships.